Privacy Policy

At Virgin Bet, your privacy is of utmost importance to us. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information when you visit or interact with our website, mobile applications, and related services. We are committed to complying with data protection laws and ensuring that your personal data is handled securely, transparently, and with full respect for your rights.

When you create an account or use our services, we may collect information such as your name, contact details, date of birth, and payment information. This data allows us to provide you with access to our platform, verify your identity, fulfill our legal obligations, and ensure the security of your account. We also collect technical and usage data such as IP addresses, device identifiers, and information about your interactions with our services, which help us maintain the quality and functionality of our platform.

Your personal information is used to manage your account, process transactions, offer customer support, and ensure that you have a safe and compliant gaming experience. In certain cases, we may use your data to provide tailored content and promotional offers, but only if you have consented to receive marketing communications. We may also analyze your activity on our site to improve our services, detect suspicious behavior, and protect you from fraudulent activity.

Virgin Bet does not sell your personal information to third parties. However, we may share your data with trusted partners who help us operate the website, process payments, conduct identity verification, or fulfill legal and regulatory requirements. These partners are required to treat your data with the same level of care and confidentiality that we do. In cases where we are legally required to disclose your data—for example, to comply with anti-money laundering regulations or to respond to requests from law enforcement—we will do so in accordance with applicable laws.

We store your data securely using modern encryption technologies and maintain strict internal protocols to prevent unauthorized access, loss, or misuse. Your data is retained for as long as necessary to meet our operational and legal obligations, after which it is securely deleted or anonymized.

By using Virgin Bet, you consent to the practices described in this Privacy Policy. We may update this document from time to time to reflect changes in legislation or our data processing practices. We encourage you to review this page periodically to stay informed about how your information is being handled. If you have any questions about this Privacy Policy or the way we use your data, you can contact our support team or data protection officer at any time.